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EAP Critical Incident Response | Robert Douglas and Associates
Next Live Virtual Training!
Nov. 13-14, 2025
1-5pm EST
REGISTER
Digital Badges available to EAP CIR MSRA trained professionals and organizations!
Certified MSRA Trainer
EAP Team Trained
EAP CIR Responder
EAP CIR: Multi-Systemic Resiliency Approach
First Choice in EAP CIR TEAM and Provider Training!
Get your EAP Team Trained in EAP CIR MSRA and Save! Read more...
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This training is delivered in both live and on-demand formats.
On Demand
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Self paced video presentation, post-test or live coaching required.
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Free pdf of slides
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6.0 Professional Development hours for CEAP
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Certificate of Specialized Training
Review On-Demand Training Outline and Order!
Since its release in 2013, MSRA has become the foundational training for EAP organizations and their professionals for Critical Incident Response work. Here is why:
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Developed specifically for EAP client populations and various workplace cultures.
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Trains all the moving parts of a successful EAP intervention
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Integrates evidence based, crisis intervention principles and resiliency based practices
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Builds professional competency and safety through a foundational emphasis to be delivered in a nuanced environment.
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Navigates the Dual-client environment consistent with EAP delivery
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Operationalizes virtual EAP CIR options
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"I want to re-convey the wonderful contribution you have made with this work. Beyond offering a great deal of practical knowledge on CIR work, you went further by anchoring it to the principles and standards of EAP practice. I haven't come across any literature this good in quite a while."
Jeff Christie, LCSW CEAP
EAP Critical Incident Response:
A Multi-Systemic Resiliency Approach
On-Demand
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